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MediaBloom

Integrations

AI agent integrations for your CRM & sales stack.

Connect MediaBloom AI voice agents and AI appointment setting to 600+ certified tools across CRM, support, data, voice, and commerce - plus a full API and SDK when your sales automation needs to go custom.

How MediaBloom connects to the tools you already use

Every integration follows the same loop: a lead lands in your system of record, a MediaBloom AI agent engages it within seconds, and everything that happened on the call or text thread is written back where your team already works - so nobody re-keys notes and your reporting reflects reality.

  1. Step 1

    A lead arrives

    A form fill, ad lead, missed call, import, or CRM status change creates or updates a record in your CRM, calendar, or field-service tool.

  2. Step 2

    The agent reads context

    Before it calls or texts, the agent looks up the contact: whether they are new, which deal or job they belong to, and what was said last time.

  3. Step 3

    It qualifies and books

    The agent has the conversation, qualifies against your rules, and books the appointment straight onto the right calendar.

  4. Step 4

    Everything is written back

    Contacts, deal or job stages, call logs, transcripts, summaries, and outcomes sync back, and your existing workflows keep running.

What each integration does

The 22 integrations revenue teams ask about most, and exactly what MediaBloom reads from and writes back to each one.

CRM

HubSpot integration

Put an AI voice agent on your HubSpot leads so every inquiry is answered, qualified, and logged - automatically, around the clock.

  • Two-way contact & deal sync: Create and update HubSpot contacts, companies, and deals from live conversations, with conflict-free field mapping.
  • Auto-logged calls & notes: Every AI call is logged as a HubSpot timeline activity with a transcript, summary, and outcome.
  • Pipeline stage automation: Move deals to the right stage automatically as the agent qualifies, books, or disqualifies a lead.

Salesforce integration

Give Salesforce an AI voice agent that qualifies leads, logs every call, and advances Opportunities - while respecting your sharing and validation rules.

  • Lead, Contact & Opportunity sync: Create and update standard objects in real time, with full support for record types and validation rules.
  • Custom object support: Read and write to your custom objects and fields so MediaBloom fits your existing Salesforce model.
  • Auto-logged tasks & activities: Every call is captured as a Salesforce Task or Activity with transcript, summary, and outcome.

GoHighLevel integration

Add a 24/7 AI voice agent to GoHighLevel that books into your calendars, updates opportunities, and fires your workflows - across every sub-account.

  • GHL calendar booking: Book qualified appointments directly into the right GoHighLevel calendar with confirmations and reminders.
  • Opportunity & pipeline updates: Move opportunities through pipeline stages and update custom fields from live conversations.
  • Workflow & SMS triggers: Kick off GHL workflows and SMS sequences based on call outcomes for instant follow-up.

Pipedrive integration

Keep your Pipedrive pipeline accurate on autopilot with an AI agent that calls leads, logs activities, and moves deals through your stages.

  • Person & deal sync: Create and update Pipedrive persons, organizations, and deals from live conversations.
  • Activity logging: Log every AI call as a Pipedrive activity with transcript, summary, and next steps.
  • Stage progression: Move deals through your pipeline stages automatically as leads qualify or book.

Zoho CRM integration

Add an AI voice agent to Zoho CRM that engages every lead instantly, logs the call, and advances the deal - no manual entry required.

  • Lead & deal sync: Create and update Zoho leads, contacts, and deals in real time from conversations.
  • Call logging: Log AI calls in Zoho with transcript, summary, and disposition.
  • Stage automation: Advance deal stages and update fields as leads qualify or book.

Keap integration

Add an AI voice agent to Keap that qualifies leads on the phone and triggers the tags, campaigns, and automations you already built.

  • Contact sync: Create and update Keap contacts from live conversations.
  • Tagging & automation: Apply tags and trigger Keap campaigns and automations based on call outcomes.
  • Call logging: Log AI calls with transcript and summary on the Keap contact.

Close integration

Put an AI voice agent on your Close leads that calls, qualifies, logs every activity, and books meetings - so reps only do what closes.

  • Lead & contact sync: Create and update Close leads and contacts from conversations.
  • Activity & call logging: Log calls and activities with transcript and summary on the lead.
  • Opportunity updates: Update opportunity status and value as deals progress.

Microsoft Dynamics 365 integration

Give Dynamics 365 an AI voice agent that qualifies leads, logs every activity, and advances opportunities - with the security and governance enterprises require.

  • Lead, contact & opportunity sync: Create and update Dynamics records in real time, including custom tables in Dataverse.
  • Auto-logged activities: Log every call as a phone-call activity with transcript, summary, and outcome.
  • Opportunity progression: Advance opportunity stages and update estimated value and close dates as deals qualify.

ActiveCampaign integration

Add the live-call layer ActiveCampaign is missing: an AI agent that qualifies leads on the phone and fires the tags and automations you already built.

  • Contact & deal sync: Create and update ActiveCampaign contacts and deals from live conversations.
  • Tagging & automations: Apply tags and start automations based on call outcomes.
  • Call logging: Log AI calls with transcript and summary on the contact.

monday CRM integration

Put an AI voice agent on monday CRM that calls leads, updates your boards, and books meetings - so your pipeline reflects reality automatically.

  • Item create & update: Create and update monday CRM items (leads, contacts, deals) from live conversations.
  • Status & stage moves: Move deals across your stage columns automatically as leads qualify or book.
  • Activity logging: Log every AI call in the item’s activity with transcript and summary.

Real Estate CRM

Follow Up Boss integration

Call every new Follow Up Boss lead in seconds with an AI ISA that qualifies, books showings, and updates the contact - 24/7.

  • Instant lead calling: Call new Follow Up Boss leads within seconds of import for true speed-to-lead.
  • Lead stage & tag updates: Update stages, add tags, and set the right action plan based on the conversation.
  • Call logging & notes: Log calls with transcript and summary on the Follow Up Boss contact.

kvCORE integration

Call every new kvCORE lead in seconds with an AI ISA that qualifies, books showings, and updates the contact - 24/7.

  • Instant lead calling: Call new kvCORE leads within seconds of capture for true speed-to-lead.
  • Status & tag updates: Update lead status, hashtags, and details based on the conversation.
  • Call logging & notes: Log calls with transcript and summary on the kvCORE contact.

Home Services

ServiceTitan integration

Stop sending high-intent service calls to voicemail. MediaBloom answers every call 24/7 and books jobs straight into ServiceTitan.

  • 24/7 call answering: Answer every inbound call instantly, including nights, weekends, and overflow.
  • Job booking: Book and schedule jobs directly in ServiceTitan with the right job type and zone.
  • Customer record sync: Create and update ServiceTitan customers and locations from the conversation.

Jobber integration

Give your Jobber business a 24/7 AI front desk that answers calls, captures requests, and books work - without hiring office staff.

  • Always-on call answering: Answer every call and web inquiry instantly, including after hours.
  • Client & request creation: Create Jobber clients and requests with the details captured on the call.
  • Assessment & job booking: Book assessments and jobs onto your Jobber schedule.

Housecall Pro integration

Give your Housecall Pro business a 24/7 AI dispatcher that answers every call, books jobs, and follows up on estimates - no missed revenue.

  • 24/7 call answering: Answer every inbound call instantly, including nights, weekends, and overflow.
  • Job booking: Book and schedule jobs directly in Housecall Pro with the right details.
  • Customer record sync: Create and update Housecall Pro customers from the conversation.

Legal

Clio integration

Capture every potential new client with an AI intake agent that answers 24/7, runs your intake, and books consultations - all in Clio.

  • 24/7 legal intake: Answer and qualify new client inquiries any hour with a professional, firm-specific intake script.
  • Contact & matter creation: Create Clio contacts and matters with the intake details captured on the call.
  • Consultation booking: Book consultations onto the right attorney’s calendar.

Lawmatics integration

Capture every potential new client with an AI intake agent that answers 24/7, runs your intake, fires your Lawmatics workflows, and books consultations.

  • 24/7 legal intake: Answer and qualify new client inquiries any hour with a firm-specific intake script.
  • Contact & matter creation: Create Lawmatics contacts and matters with the intake details captured on the call.
  • Workflow triggers: Fire Lawmatics automations and nurture based on the intake outcome.

Scheduling

Calendly integration

Stop sending booking links and hoping. MediaBloom books qualified meetings into Calendly live, on the call, before the prospect hangs up.

  • Live availability check: Read real-time Calendly availability so the agent only offers open slots.
  • On-call booking: Book the meeting during the conversation into the correct event type.
  • Routing rules respected: Honor your Calendly round-robin and routing so the right rep gets the meeting.

Google Calendar integration

Let an AI agent book qualified appointments straight onto Google Calendar - live on the call, into real open slots, with invites sent automatically.

  • Real-time availability: Check free/busy across the relevant Google Calendars before offering times.
  • On-call booking: Book the appointment during the conversation onto the right calendar.
  • Invites & reminders: Send Google Calendar invites and reminders automatically.

Acuity Scheduling integration

Give Acuity a 24/7 AI receptionist that books, reschedules, and confirms appointments by phone - into the right service type and calendar.

  • Availability check: Read Acuity availability by service type and provider before offering times.
  • Appointment booking: Book the correct appointment type into the right Acuity calendar.
  • Reschedule & cancel: Reschedule, cancel, and rebook appointments by phone.

Support

Zendesk integration

Add a 24/7 AI voice agent to Zendesk that answers, resolves, and triages support calls - creating and updating tickets automatically.

  • Ticket creation & updates: Create and update Zendesk tickets from live calls with full transcript and summary.
  • Issue resolution: Resolve common questions and requests directly, then close or update the ticket.
  • Smart escalation: Route complex or sensitive issues to the right agent or group with context attached.

Voice & SMS

Twilio integration

Run AI voice agents on the Twilio numbers you already own - carrier-grade inbound and outbound calling and SMS, with recordings and routing built in.

  • AI on your Twilio numbers: Deploy voice agents on your existing Twilio numbers for inbound and outbound.
  • Voice & SMS: Handle calls and text conversations over Twilio’s carrier-grade network.
  • Recording & transcription: Record and transcribe every conversation for QA and downstream logging.
SF
Salesforce
CRM

Two-way sync of leads, contacts, and opportunities.

HS
HubSpot
CRM

Inbox, pipeline, and sequences - automated.

SL
Slack
Communication

Route signals and approvals into any channel.

MT
Microsoft Teams
Communication

Native chat, meetings, and handoffs.

GM
Gmail
Email

Agents read, write, and file threads.

OL
Outlook
Email

Enterprise inbox with audit trail.

ZD
Zendesk
Support

Auto-resolve and escalate with context.

IC
Intercom
Support

Deflect tickets with real resolution.

EP
Epic EHR
Healthcare

BAA-covered clinical data exchange.

TW
Twilio
Voice & SMS

Carrier-grade voice, SMS, and WhatsApp.

ST
Stripe
Payments

Collect, retry, and reconcile payments.

SN
Snowflake
Data

Stream interactions into your warehouse.

DB
Databricks
Data

Lakehouse-native analytics and ML.

SG
Segment
Data

First-party customer data pipeline.

OK
Okta
Security

SSO, SCIM, and fine-grained access.

ZM
Zoom
Communication

Meeting bots with transcripts and actions.

CL
Calendly
Scheduling

Book, reschedule, and nudge - automatically.

NT
Notion
Knowledge

Ground agents in your docs and wikis.

ZP
Zapier
Automation

6,000+ apps, no code required.

SH
Shopify
Commerce

Order, shipping, and return workflows.

SS
Salesforce Sales Cloud
CRM

Two-way sync of leads, contacts, and opportunities.

SS
Salesforce Service Cloud
CRM

Pipeline automation with AI-qualified leads.

SF
Salesforce Financial Services Cloud
CRM

Unified customer records across every channel.

SH
Salesforce Health Cloud
CRM

Auto-logged calls, emails, and meeting notes.

SN
Salesforce Nonprofit Cloud
CRM

AI-enriched contact data and deduplication.

SE
Salesforce Education Cloud
CRM

Real-time activity triggers into your workflows.

SM
Salesforce Marketing Cloud
CRM

Agent-ready CRM actions with audit trails.

SS
Salesforce Starter
CRM

Bulk import, field mapping, and conflict-free merging.

HS
HubSpot Sales Hub
CRM

Custom object and property synchronization.

HS
HubSpot Service Hub
CRM

Hand-offs with full context and next-best-action.

HM
HubSpot Marketing Hub
CRM

Bidirectional sync of tasks, notes, and attachments.

HC
HubSpot CRM Free
CRM

Lifecycle stage automation with AI scoring.

HO
HubSpot Operations Hub
CRM

Outbound dialer and SMS handoff built in.

ZC
Zoho CRM
CRM

Enterprise RBAC with per-team permissioning.

ZC
Zoho CRM Plus
CRM

Webhooks with delivery retries and replay.

ZB
Zoho Bigin
CRM

Two-way sync of leads, contacts, and opportunities.

ZD
Zoho Desk
CRM

Pipeline automation with AI-qualified leads.

ZS
Zoho SalesIQ
CRM

Unified customer records across every channel.

ZC
Zoho Campaigns
CRM

Auto-logged calls, emails, and meeting notes.

PI
Pipedrive
CRM

AI-enriched contact data and deduplication.

PL
Pipedrive Leadbooster
CRM

Real-time activity triggers into your workflows.

PS
Pipedrive Smart Docs
CRM

Agent-ready CRM actions with audit trails.

PC
Pipedrive Campaigns
CRM

Bulk import, field mapping, and conflict-free merging.

MD
Microsoft Dynamics 365 Sales
CRM

Custom object and property synchronization.

MD
Microsoft Dynamics 365 Customer Service
CRM

Hand-offs with full context and next-best-action.

MD
Microsoft Dynamics 365 Marketing
CRM

Bidirectional sync of tasks, notes, and attachments.

MD
Microsoft Dynamics 365 Field Service
CRM

Lifecycle stage automation with AI scoring.

MD
Microsoft Dynamics 365 Finance
CRM

Outbound dialer and SMS handoff built in.

Showing 48 of 520 integrations

Build your own

Don't see it? Ship a custom integration in a weekend.

Our Action SDK lets you turn any internal API into a typed tool your agents can safely use - with per-tenant auth, schemas, and audit logs handled for you.

Read the docs
actions/bookTour.ts
import { defineAction } from "@mediabloom/sdk";
import { z } from "zod";

export const bookTour = defineAction({
  name: "book_tour",
  description: "Book a property tour.",
  input: z.object({
    propertyId: z.string(),
    at: z.string().datetime(),
    contactEmail: z.string().email(),
  }),
  async handler({ input, ctx }) {
    const tour = await ctx.crm.bookings.create({
      propertyId: input.propertyId,
      scheduledAt: input.at,
      email: input.contactEmail,
    });
    return { tourId: tour.id, status: "confirmed" };
  },
});
REST & GraphQL API

Typed, versioned, and well-documented.

Realtime webhooks

Reliable delivery with retries and replay.

Action SDK

Ship a certified integration in a weekend.

Enterprise-grade auth

OAuth 2, SAML, SCIM, and per-env keys.

FAQ

AI agent integrations - frequently asked questions

How MediaBloom connects to the CRM, support, voice, and data tools revenue teams already run.

Does MediaBloom integrate with my CRM?

+
Yes. We have native two-way sync with Salesforce, HubSpot, GoHighLevel, Zoho, Pipedrive, Close, and dozens more. If your CRM is not listed, we can connect via API in a few days.

How long does an integration take to go live?

+
Native integrations are typically live the same day. Custom API integrations ship in under a week using our Action SDK.

Can I build my own integration?

+
Yes. Our Action SDK lets you define typed tools an agent can safely call, with auth, schemas, and audit logs handled. Most internal integrations ship in a weekend.

How secure are the integrations?

+
Every integration runs with OAuth 2, SAML, SCIM, per-environment keys, and full audit logging. HIPAA-ready deployments available for enterprise customers.

Can agents take actions, not just read data?

+
Yes. Agents can create records, update opportunities, book meetings, send messages, process refunds, and trigger any workflow you expose through an integration.

Do webhooks retry automatically?

+
Yes. Webhooks retry with exponential backoff, are replayable from the dashboard, and include signed payloads for verification.
600+ connectors

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