Commserve Connect books IT appointments with automated SMS, email & call sequences
MediaBloom partnered with Chris Ferreira, owner of Commserve Connect - a New York-based IT solutions company - to build a fully automated SMS, email, and call sequence. The system engages new inbound leads, reactivates old leads sitting in the database, and books qualified appointments on autopilot.

O desafio
This outlines how MediaBloom partnered with Chris Ferreira, owner of Commserve Connect - a New York-based IT solutions company - to modernize lead handling with a fully automated outreach system.
Our goal was to ensure every new inbound lead got instant, professional follow-up while simultaneously reactivating the dormant leads already sitting in his CRM.
We deployed a unified SMS, email, and AI call sequence that engages fresh leads within seconds, nurtures cold contacts back to life, and drops qualified appointments directly onto the Commserve Connect calendar.
O que nos propusemos a fazer
The goal of this project is to automate new lead handling and old lead reactivation for Commserve Connect using MediaBloom's AI SMS, email, and call sequence.
- Automatically engage every new inbound lead via SMS, email, and AI calls.
- Reactivate dormant leads sitting idle in the existing CRM database.
- Book qualified IT consultations directly onto the calendar.
- Eliminate manual follow-up from the Commserve Connect sales workflow.
By deploying this system, Commserve Connect maintains a steady flow of booked IT appointments from both new and old leads - with SMS, email, and AI calls running on full autopilot.
Resultados que falam por si
Results That Speak for Themselves:
- Automated SMS, Email & AI Call Sequence Deployed
- New Leads Engaged Instantly On Every Channel
- Old Lead Database Reactivated Automatically
- IT Appointments Booked On Autopilot


