Connect MediaBloom AI agents to ServiceTitan.
Stop sending high-intent service calls to voicemail. MediaBloom answers every call 24/7 and books jobs straight into ServiceTitan.
Overview
MediaBloom + ServiceTitan
MediaBloom connects AI voice agents to ServiceTitan so home services businesses never miss a call. The agent answers every inbound call, captures the customer and job details, and books the appointment directly in ServiceTitan.
For HVAC, plumbing, electrical, and other trades, missed calls are missed revenue. MediaBloom answers 24/7, creates or updates customers, books jobs into your schedule, and routes true emergencies to your team, so every opportunity is captured.
A single missed call in the trades can be a multi-thousand-dollar job lost to the next company on the list. MediaBloom makes sure that never happens - even during after-hours, lunch rushes, storms, and ad-driven call spikes when your CSRs are overwhelmed.
Why connect
Why connect ServiceTitan to MediaBloom
Capture every dollar
Every call is answered, so the high-value jobs that used to hit voicemail get booked instead of lost to a competitor.
Always-on dispatch
Nights, weekends, and overflow are covered without paying for a 24/7 call center.
Books real jobs, not just messages
The agent schedules jobs in ServiceTitan with the right type, zone, and arrival window.
Emergencies handled right
Urgent issues are detected and routed to your on-call team in seconds.
Capabilities
What MediaBloom does with ServiceTitan
24/7 call answering
Answer every inbound call instantly, including nights, weekends, and overflow.
Job booking
Book and schedule jobs directly in ServiceTitan with the right job type and zone.
Customer record sync
Create and update ServiceTitan customers and locations from the conversation.
Emergency routing
Detect urgent issues and route them to your on-call team in seconds.
Call capture & notes
Log every call with a transcript and summary against the customer record.
Membership & follow-up
Answer membership questions and follow up on estimates to win more recurring revenue.
Every missed call is a missed job
In home services, the phone is the business. A homeowner with a burst pipe or no heat calls down the list until someone picks up - and whoever answers first usually wins the job. Yet most contractors miss a quarter or more of their calls during peak demand, after hours, and weekends, quietly handing that revenue to competitors. MediaBloom answers every one of those calls, captures the customer and the problem, and books the job directly into ServiceTitan.
The agent does more than take a message: it creates or updates the customer and location, schedules the job with the correct type and arrival window, recognizes and escalates true emergencies, and logs the whole conversation against the record. Your CSRs are freed from the flood of routine calls, your techs’ schedules stay full, and you finally capture the marketing dollars you already spent to make the phone ring.
Explore related AI solutions, industries we serve, and customer results.
Live on ServiceTitan in days, not months
- 1
Connect
Securely connect your ServiceTitan account with OAuth in minutes - no engineering required.
- 2
Configure
Map fields and choose exactly what the AI agent reads from and writes to ServiceTitan, with guardrails.
- 3
Go live
The agent starts answering, qualifying, and booking - writing every outcome back to ServiceTitan in real time.
- 4
Optimize
Review transcripts, outcomes, and pipeline impact, then tune the agent against the metrics that matter.
Use cases
Popular ways teams use the ServiceTitan integration
- After-hours and overflow call answering
- Booking and dispatching service jobs
- Capturing every lead from paid ads
- Reducing missed calls during peak demand
- Answering membership and pricing questions
- Following up on open estimates
Connect ServiceTitan with OAuth, per-environment keys, and full audit logging.
SOC 2 Type II controls and HIPAA-ready deployments are available for regulated teams.
ServiceTitan integration FAQ
Yes. MediaBloom connects to ServiceTitan to answer calls, create and update customers, and book jobs into your schedule automatically.
Yes. The agent books jobs with the correct job type, location, and arrival window, and updates the customer record.
The agent detects urgent issues, such as no heat or a major leak, and routes them to your on-call team immediately while still capturing the details.
Yes. MediaBloom answers every call 24/7, so the high-intent calls that currently go to voicemail or competitors get captured and booked.
Yes. The agent answers unlimited calls at once, so a TV spot, a storm, or a paid-ads surge never overwhelms your phone lines.
Yes. MediaBloom is configured per trade with your job types, service areas, and scripts, and works across HVAC, plumbing, electrical, and other field-service businesses.