Book more treatments. Delight every guest.
A concierge-grade AI front desk that books, rebooks, and nurtures clients across SMS, voice, and Instagram DMs - without sounding like a bot.
Overview
MediaBloom for Med Spas, end to end.
Med spas win on experience. MediaBloom is the concierge-grade AI front desk that delivers that experience in the first sixty seconds - on Instagram DMs, SMS, phone, and web. Guests are greeted in your brand voice, educated on treatments, booked into the right provider, and rebooked at the right interval.
We operate inside Boulevard, Mindbody, Aesthetic Record, Zenoti, and Square Appointments - without disrupting the front-desk workflow your team already loves.
Industry challenges
The problems med spas teams actually face.
Meta ads drive floods of Instagram inquiries. Human response times over 30 minutes kill conversion.
Botox and filler revenue depends on the next visit. Manual recall is inconsistent and expensive.
Memberships are the margin driver. Most front desks never ask for the upgrade - AI does it every time.
Why MediaBloom
Built for med spas, not retrofitted.
- On-brand, concierge tone that reads luxury, not script.
- Treatment-aware rebooking tied to Botox, filler, laser, and body-contouring protocols.
- Instant Instagram DM and Meta lead-ad response to capture paid-ad spend.
- Review requests triggered automatically after positive treatment sentiment.
Channels we cover
One platform across every inbound and outbound channel.
What makes it fit
Domain-aware from day one
Concierge tone
On-brand voice that mirrors your luxury service standard.
Rebooking engine
Automated recall tied to treatment protocols.
Social-first
Respond on Instagram DMs and capture leads from ads instantly.
Workflows
Automate the moments that move the business
- New client consultations
- Treatment rebooking
- Membership upsell
- Review requests
Integrations
Lives inside your existing stack
See MediaBloom deployed for Med Spas in a 20-minute demo.
FAQ
Questions from med spas operators.
Will it sound like a bot?
No. MediaBloom is voiced for aesthetic brands specifically - concierge tone, zero stock phrasing, tuned to your treatment menu and pricing.
Does it integrate with Boulevard?
Yes. We integrate natively with Boulevard, Mindbody, Aesthetic Record, Zenoti, and Square Appointments - including provider routing and deposit collection.
Can it handle pre-treatment consent?
MediaBloom can deliver pre-treatment forms, intake questionnaires, and consent documents via SMS or email, pre-populated into your EMR.