Quote, bind, and service at AI speed.
From quote intake to renewals and claims updates, MediaBloom automates policyholder touchpoints with the compliance and auditability carriers require.
Overview
MediaBloom for Insurance, end to end.
Independent agencies, captive shops, and carriers all struggle with the same thing: policyholder conversations that scale with premium growth. MediaBloom runs those conversations with the compliance posture insurance demands - consent capture, call recording, state-aware disclosures, and AMS-native data flow.
From first quote inquiry to renewal to claims status, MediaBloom handles the policyholder relationship with a discipline that passes carrier and DOI audits.
Industry challenges
The problems insurance teams actually face.
Up to 20% of policies never get a proactive renewal call. Every missed touch is revenue lost to a direct writer.
TCPA, state disclosures, DNC lists, and call recording rules vary by jurisdiction. Manual compliance is fragile.
Producers spend 30%+ of their time typing notes into Applied Epic, AMS360, or EZLynx. AI captures structured data at the source.
Why MediaBloom
Built for insurance, not retrofitted.
- Native write-back to Applied Epic, AMS360, EZLynx, HawkSoft, and Salesforce FSC.
- State-aware disclosure engine tuned to each policyholder jurisdiction.
- TCPA-compliant outbound calling with full recording, consent capture, and DNC scrub.
- Renewal outreach, cross-sell plays, and claims updates orchestrated from one platform.
Channels we cover
One platform across every inbound and outbound channel.
What makes it fit
Domain-aware from day one
Regulator-ready
Consent capture, call recording, and state-aware disclosures.
Faster bind
Structured intake that feeds AMS without rep re-keying.
Renewal recovery
Proactive outreach keeps policies on the books.
Workflows
Automate the moments that move the business
- Quote intake
- Policy renewals
- Claims status
- Cross-sell & upsell
Integrations
Lives inside your existing stack
See MediaBloom deployed for Insurance in a 20-minute demo.
FAQ
Questions from insurance operators.
Does MediaBloom integrate with Applied Epic and AMS360?
Yes. We maintain native two-way integrations with Applied Epic, AMS360, EZLynx, HawkSoft, and Salesforce Financial Services Cloud.
Is the system TCPA compliant?
Yes. We enforce consent capture, DNC list scrubbing, calling-time windows by jurisdiction, and full call recording across every outbound channel.
Can it handle claims status updates?
MediaBloom can proactively notify policyholders of claims milestones, schedule adjuster calls, and collect supporting documentation securely.
Solutions and stories for insurance teams
Reactivation AI
Turn dormant CRM data into booked revenue.
Explore Speed to Lead AI
The moment a lead fills a form or clicks an ad, MediaBloom calls, texts, and qualifies them - 24/7, in any lan
How Custom AI Development works
Purpose-built agents for your hardest workflows.
Carolina Benefits Group books hundreds of appointments on AI autopilot
MediaBloom partnered with Carolina Benefits Group to reactivate their entire dormant lead database and automat