My Legal Coach doubles booked appointments with missed-call text-back automation
MediaBloom partnered with Cesar Gomez at My Legal Coach (mylegalcoach.org) to deploy a missed-call text-back automation paired with SMS nurture sequences. The system now 2X's their booked appointments - 20 to 30 new appointments every single week - using the exact same leads, with zero increase in ad spend.

The challenge
This outlines how MediaBloom partnered with Cesar Gomez at My Legal Coach to capture the revenue leaking out of every missed phone call and convert it into booked appointments.
Our goal was to squeeze more results out of the leads they already had - without increasing ad spend - by responding instantly to missed calls and nurturing every prospect through automated SMS.
The system now fires an automatic text-back the moment a call is missed, drops the contact into a multi-step SMS sequence, and has doubled booked appointments to 20-30 per week.
What we set out to do
The goal of this project is to recapture missed calls at My Legal Coach and convert more of their existing lead flow into booked appointments.
- Automatically text every missed call the moment it is missed.
- Nurture missed-call contacts through automated SMS sequences.
- Double booked appointments from the same lead volume.
- Grow results without increasing ad spend.
By deploying this automation, My Legal Coach doubled their appointment volume - pulling 20 to 30 new bookings every week from leads that would have otherwise slipped through the cracks.
Results that speak for themselves
Results That Speak for Themselves:
- 2X Booked Appointments Achieved
- 20-30 New Appointments Every Week
- Missed-Call Text-Back Running 24/7
- Zero Increase In Ad Spend Required


